![]() We do our best to educate our guests about all the inclusions a resort or room provides so that the best decision for the type of vacation they wish to experience can be made. Additionally, each of our properties features a different atmosphere and has its own unique style to offer our guests hence, we are sorry if the atmosphere at this particular resort was not more suited to your tastes and if the efforts made by the resort team were ultimately not to your satisfaction. We were delighted to note that you were in contact with our butler manager and that your concerns were addressed. It is indeed regrettable if the service received in this respect was not up to standard. ![]() We wish to assure you that our Butler service frequently succeeds in meeting the intended goal of adding an extra personalized touch to a Sandals vacation. While we are pleased to note that you enjoyed some aspects of your stay, we are nonetheless disheartened if you felt like the butler service fell short of meeting your expectations, and we sincerely apologize if you encountered any inconsistency with the butler team. Hello, and thank you for sharing your Sandals Royal Barbados review.
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